About Bruton Knowles‍

Bruton Knowles is a leading property consultancy firm, offering a wide range of services including valuation, property management, and surveying.

With a commitment to staying at the forefront of technology, the company recognised the need to modernize its field surveying operations. The IT Director, Paul Martin, was tasked with finding a solution that not only maintained existing Cyber Essentials Plus accreditation but also provided a secure platform for deploying iPads in the field and fully managed smart phones to the workforce.

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Challenge

‍Bruton Knowles faced the challenge of equipping its field surveyors with modern technology while ensuring the highest level of cybersecurity compliance. The company required a solution that allowed the deployment of iPads and smart phones configured with SOTi MDM (Mobile Device Management), resilient cybersecurity measures, and multi-network data SIMs to ensure the best connectivity in the field.

The primary goal was to improve efficiency, data accuracy, and communication for field surveyors without compromising on cyber security.

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 Solution

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“The team at Listers were there every step of the way”

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Lister Communications worked with Bruton Knowles to deliver a full solution. The following steps were taken to address their requirements:

• Working closely with the IT Director following a thorough cybersecurity assessment to identify and mitigate potential risks, Lister ensured ongoing compliance with Cyber Essentials Plus accreditation, whilst providing solutions and advice to save the BK team time and increase efficiency.‍
• Following a detailed scoping project, Lister implemented SOTI MDM to provide centralised control over the iPads, enabling secure device management, application deployment, and remote troubleshooting.‍‍
• Integrated trusted cyber security to protect against evolving threats and vulnerabilities whilst improving the security of the devices, and offering real-time threat detection and protection.
• Supplied multinetwork data SIMs for seamless connectivity across various networks, enabling surveyors to work in remote or challenging environments.‍
• Customised iPad configurations to meet the specific needs of field surveyors, including pre-installed surveying applications and optimized settings for fieldwork.

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Results

‍The implementation of the solution by Lister Communications brought about significant improvements for Bruton Knowles:

• Field surveyors experienced increased efficiency in data collection and communication, thanks to the user-friendly iPads and reliable connectivity.‍
• The solution met and exceeded the cybersecurity standards required for maintaining the Cyber Essentials Plus accreditation, ensuring data security and compliance.‍
• With the new technology in place, data accuracy during field surveys improved, leading to more reliable in sights for Bruton Knowles and its clients.‍
• Field surveyors provided positive feedback on the usability of the iPads and the effectiveness of the implemented solution, contributing to a smoother transition and increased productivity.

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“Listers are an integral part of our technical delivery team”

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Conclusion

‍By working with Lister Communications, Bruton Knowles successfully modernised its field surveying operations while prioritising cybersecurity.

The tailored solution meant the iPad deployment was secure and efficient, meeting the specific needs of the company and its IT director, Paul Martin. The project's success showed the importance of strategic partnerships in implementing technology solutions that align with business goals and regulatory requirements.

Paul Martin, IT Director, said:

“As part of our digital transformation programme, we were keen to provide our property consultants with access to the latest apps and tools out in the field, while minimising risk and maintaining our Cyber Essentials certification. The team at Listers were there every step of the way, from helping us to identify the best devices and software for our needs, right through to putting secure, fully managed smartphones and tablets in the hands of our surveyors across England, Scotland, and Wales. Listers are an integral part of our technical delivery team, always finding opportunities to use new technologies and negotiating the best possible deals with mobile service providers.”

Tom Blumsom, Head of IoT, said:

“At Lister Unified Communications, we believe that the foundation of our success in managed services and mobile connectivity lies in our unwavering commitment to service excellence. Our dedication to providing responsive, personalised solutions not only meets but often exceeds the expectations of our clients. We understand that in the world of technology, the quality of service is not just an added benefit; it is a crucial differentiator. This ethos is at the heart of our approach, ensuring that every interaction with our clients adds value and fosters lasting partnerships."